Use this for complaints on IITB campus for following:  
Civil maintenance   
Electrical Maintenance   
Public Health Office   
Telephone   
Horticulture   
 
LDAP ID:
Password:

Five simple steps to lodge a comlpaint

1. Login


Login with your ldap id and password. If you do not have ldap id yet, your mobile number can be used (only) if you are on IITB internal network. For mobile based login, OTP verification is mandatory.

2. Provide complainant details


You may choose to share with us your mobile number if you wish to receive SMS notifications. We need your name in case you have used mobile based login. Your intercom phone contact is required as JE/complaint attendant may need to contact you for additional details.

3. Choose Complaint Type


Click at desired radio button and select broad nature of complaint.

4. Complaint location


System shall prompt last used complaint locations. Use drop-down lists provided below to choose alternate complaint location.

5. Describe & Submit


Select category of complaint from drop-down list prompted by the system. Provide additional details in the 'Complaint description' textbox and submit.

Contact Us

Image Extension no: 3011, 3021, 3031
Monday to Friday (10 AM to 6 PM)
Email at: helpdesk.maint@iitb.ac.in